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Privacy Policy

Welcome to Smocksy. Your privacy is extremely important to us and we do not take that lightly! Our services are intended to create a positive environment for parents and their children. Please carefully read our Privacy Policy below which is provided to our parents as required by the Children's Online Privacy Protection Act ("COPPA"). By using our website, you are giving consent to us to use the information you provide for the intended purpose it is provided for only. Your accessing and continued use of our websites signifies your explicit consent to our Privacy Policy and Terms of Use. We may update this Privacy Policy from time to time as our services change and expand. We will notify you of such changes by posting them on our website.

What personal information do we collect from the people that visit our site?


Parents:

Parents are required to create an account to place orders and handle all communications. Parents are asked to enter their full name, email address, mailing address, phone number and/or other details during the registration process. An optional feature of entering their child's birthday is available, in which Smocksy will use this information to send a birthday promotional offer TO THE PARENT registered to the account. Providing this information to us is at the discretion of the parent.

Smocksy does not permit any person younger than 18 years of age to become a registered user. By registering with us you are confirming that you are at least 18 years of age and are a legal guardian or parent to the child to whom will be using our services. If for any reason we find that a person younger than 18 years of age has become a registered user, that person will immediately be removed from our site.

Children:

We do not collect personal information from children except for the limited circumstance in which the child will enter his/her name during the product design process. This is for the sole purpose of creating and designing their product on our website. This is a one time use only and names will not be stored or used for any other purpose.

The entire Smocksy website and its services are meant to be used under the guidance of a parent. Activities such as account creation, order placement, communications, etc. are strictly between the parent and Smocksy.

Parents have the right to review and request that Smocksy delete any Personal Information that may have been collected and saved about their child. Parents can also request that no further Personal Information be collected from their child. If you would like to make these requests, please contact us at smocksy@smocksy.com. You will be required to authenticate yourself as the child’s parent before any information is shared.

How do we use your information?


Any information that is entered, for registration or product creation purposes, is treated as highly confidential. The information collected from you when you register is used to make purchases, save work, sign up for our newsletter, respond to a survey or marketing communication, or use certain other site features in the following ways:
  • To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested;
  • To improve our website in order to better serve you;
  • To allow us to better service you in responding to your customer service requests;
  • To administer a contest, promotion, survey or other site feature;
  • You may not use this Website in any way that is, or may be, damaging to this Website;
  • To quickly process your transactions;
  • To send periodic emails regarding your order or other products and services;
  • To quickly process your transactions;
  • To follow up with them after correspondence(chat, email and/or phone inquiries).
On occasion Smocksy will use your information to update you on news and offers and deliver information that may be of value to you. Smocksy will also occasionally use your information to conduct market research in order to provide better services and products to you. If you do not want us to use your information for these purposes, simply email us at smocksy@smocksy.com and we will make sure not to.

How do we protect your information?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive information you supply is encrypted via Secure Socket Layer (SSL) technology. We implement a variety of security measures when a user places an order to maintain the safety of your personal information. All transactions are processed through a gateway provider and are not stored or processed on our servers.

Do we use 'cookies'?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since every browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.

If you turn cookies off, Some of the features that make our site experience more efficient may not function properly.

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it's release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third-party links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

If there are any questions regarding this privacy policy, you may contact us at -

Email: smocksy@smocksy.com
Smocksy LLC, PO Box 6714, Monroe NJ 08831

Last updated July 2024
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